Use this guide when AI Checkout setup checks fail or the store is not ready for OpenAI submission.

How do I set up AI Checkout from scratch?

For an end-to-end walkthrough from plugin install to OpenAI merchant submission, follow Enable ChatGPT Instant Checkout for WooCommerce Stores. The setup is five practical steps: install the plugin, configure the WooCommerce Stripe Gateway, configure the product feed, complete the Application Wizard, and submit your OpenAI merchant application.

Product feed issues

Review products with missing images, weak descriptions, unavailable prices, out-of-stock status, or incomplete policy details. The Product Feed Manager shows a per-product quality score that points at the missing data. Use Regenerate Feed to force an immediate refresh, or Recalculate Quality Scores after large catalog edits.

Stripe test mode confusion

Confirm the store is using the expected Stripe mode before testing. A test-mode checkout should use test credentials and Stripe test card numbers, not live payment credentials. The Application Wizard enables test mode automatically when you reach the Test Setup step.

Webhook failures

• Confirm the webhook URL is reachable from the public internet.
• Confirm the webhook secret is saved correctly.
• Check security plugins, firewalls, and caching layers for rules that may block webhook traffic.
• Review the AI Checkout logs for failed delivery or signature mismatch messages.

Crawler access

If crawler checks fail, review robots.txt behavior, IP allowlist rules for the published OpenAI ChatGPT connector ranges, security plugins, and product feed accessibility. Do not expose private admin URLs or secrets while debugging.

How long does OpenAI take to approve a merchant?

OpenAI reviews each application manually. Verification typically takes 3 to 7 business days and can take longer during high application volume. You can complete the plugin setup and pass all conformance checks before submitting.

Can stores outside the United States use AI Checkout?

The plugin runs in any region. OpenAI currently approves verified U.S. merchants for live ChatGPT Instant Checkout, so non-U.S. stores can install the plugin, configure the feed, and pass conformance in test mode, but live ChatGPT orders depend on OpenAI’s current eligibility policy.

Related

Start here: Requirements & Installation. Wizard structure: Application Wizard Overview. Configuration: Product Feed, Test Mode, Webhooks, and Conformance Checks.